Cindy’s Clever Canines (“we,” “us,” or “our”) is a Havanese breeder located in Tyler, Texas. This Privacy Policy explains what personal information we collect through our website, havanesepuppies4sale.com (the “Site”), by phone, text message, email, and in person, how we use it, and the choices you have. By using the Site or contacting us, you agree to this policy.
Information We Collect
Information you give us. This includes:
• Contact details such as your name, mailing address, phone number, and email address.
• Puppy application details such as your household, living situation, experience with dogs, veterinarian and personal references, and your preferences for a puppy.
• Messages and photos you send us through our contact form, email, text, or social media.
• Waitlist and newsletter sign-ups.
• Records of deposits and payments for a puppy. Payments are handled by third-party payment providers or other methods agreed with you, and we do not store full card numbers on the Site. Information collected automatically. When you visit the Site, we and our service providers may collect your IP address, browser and device type, pages viewed, time spent on pages, and the website you came from, using cookies and similar technologies.
How We Use Your Information
To respond to your questions and communicate about puppies, litters, and your application.
• To review applications and match puppies with suitable homes.
• To prepare contracts, process deposits and payments, and arrange pickup or delivery.
• To follow up after your puppy goes home and provide support.
• To send updates you asked for, such as litter announcements or waitlist notices.
• To operate, secure, and improve the Site, and to prevent fraud and misuse.
• To comply with legal obligations and enforce our agreements.
Text Messages
If you give us your mobile number and agree to receive texts, we may text you about your inquiry, application, puppy updates, payments, and pickup or delivery. Message frequency varies, and message and data rates may apply. Reply STOP at any time to opt out or HELP for help. Consent to texting is not a condition of buying a puppy. We do not sell, rent, or share your mobile phone number or text messaging consent with third parties for their marketing or promotional purposes. Please see our SMS / Text Messaging Policy for details.
How We Share Information
We do not sell your personal information. We share it only as described here:
• Service providers that help us run our business, such as website hosting, email, text messaging, payment processing, scheduling, and analytics providers. They may use your information only to perform services for us.
• Transport and care partners, such as a flight nanny, ground transporter, or veterinarian, only as needed to deliver or care for your puppy.
• Legal and safety reasons, such as responding to a lawful request, protecting our rights, or preventing fraud or harm.
• Business transfers, if our business is sold or reorganized, in which case information may transfer to the new owner.
• With your permission, for example when you ask us to share your photos or testimonial.
Cookies and Analytics
The Site may use cookies and tools such as Google Analytics to understand how visitors use the Site. You can control cookies through your browser settings, and you can disable or delete them, though some parts of the Site may not work as intended. [If you use advertising pixels or social media tracking, describe them here.]
How Long We Keep Information
We keep personal information as long as needed for the purposes in this policy, including keeping sales and health records, resolving disputes, and meeting legal or tax requirements. Application information from people who do not buy a puppy is kept for [12] months and then deleted or anonymized.
Security
We use reasonable safeguards to protect your information. No website, email, or electronic storage method is completely secure, so we cannot guarantee absolute security. Please do not send full payment card numbers or Social Security numbers by email, text, or our contact form.
Your Choices and Rights
• Marketing: Unsubscribe from emails using the link in any message, or reply STOP to texts.
• Access, correction, and deletion: Contact us to ask what information we hold about you or to ask us to correct or delete it. We may keep information we are required or permitted to keep, such as sales records
• State privacy rights: Depending on where you live, you may have additional rights under state privacy laws. Contact us to make a request, and we will respond as required by law.
Children's Privacy
The Site is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, please contact us and we will delete it.
Third-Party Links and Social Media
The Site may link to other websites or social media pages (such as Facebook or Instagram). We are not responsible for their content or privacy practices, so please review their policies.
Changes to This Policy
We may update this policy from time to time. The “Last Updated” date at the top shows when changes were made. Continued use of the Site after changes means you accept the updated policy.
Contact Us
Cindy’s Clever Canines
Tyler, Texas
Phone: (903) 215-3827
Website: havanesepuppies4sale.com